Several years ago I visited the Robert Mondavi Winery. I already knew a lot about winemaking and just wanted to taste. At that time, they insisted that every visitor tour the facility before they were allowed to taste. Today they charge about $25 for one of their tours or $20 for tasting. At that price point, the tours have to be pretty good (and they DO get good reviews on TripAdvisor).
One of the ways they make the huge number of tours smooth and professional is to use a QuietCall paging system from HME Wireless to increase staff responsiveness, and enhance the touring and tasting experience for its guests.
Equipped with compact belt-clip pagers, tour guides can be reached immediately no matter where they are on the property. Co-workers no longer have to search for an available guide, and visitors aren’t faced with delays waiting for tours to start. Tasting room staff members can be paged as soon as a tasting has been scheduled, ensuring that tasting sessions start on time, with little or no waiting for guests.
To read more about the winery and the tours they offer, click here.